WebSoftOSHotel management software with accounts built in
WebSoftOS Hotel & Hospitality is a cloud hotel management system (PMS) for Indian hotels, resorts and hotel groups. It runs reservations, guest folios, housekeeping, channel manager, banquets, F&B/KOT, night audit and GST invoicing — and because it sits on a full ERP, purchases, inventory, payroll and accounts are in the same system rather than a separate Tally.
Who it is for
- Independent hotels and resorts from 10 to 300 rooms
- Hotel groups that need one view across properties
- Hotels with banquets, restaurants and events alongside rooms
- Owners who want PMS, inventory, payroll and accounts without three separate systems
Problems it solves
- Front desk, restaurant and accounts each use different software and reconcile by hand every night.
- Rate parity across OTAs is checked manually and overbookings still happen.
- Housekeeping status is passed around on WhatsApp, so ready rooms are not sold.
- Kitchen and minibar stock disappears without a trail.
Key features
Front office
- Reservations and central reservations
- Guest profiles and digital registration cards
- Guest folio, folio charges and payments
- Night audit
- FRRO submissions for foreign guests
Revenue
- Rate plans, daily rates and promotions
- Channel manager with room mapping and sync
- Rate-parity alerts and competitor rates
- Demand forecast
- Corporate accounts and corporate rates
Housekeeping & maintenance
- Housekeeping tasks and room assignments
- Linen and laundry tracking
- Lost and found
- Maintenance requests and work orders
- Preventive maintenance and AMC contracts
F&B and banquets
- Restaurant outlets, menu items and modifiers
- POS orders and KOT
- Minibar postings
- Banquet halls, banquet bookings and BEOs
- Event packages
Guest experience
- Guest requests and concierge
- Guest messaging and feedback
- Loyalty programme and tiers
- Coupons and marketing campaigns
- Guest consent and data-erasure requests
Back office
- GST e-invoice and e-way bill logs
- Purchase, store and inventory
- Payroll for hotel staff
- Full accounting
Integrations
- OTA channel manager
- Payment gateways
- GST e-invoicing
- Payroll and HR
Pricing
Hotel & Hospitality ERP runs on the same WebSoftOS platform plans: a free trial, Standard at ₹999/month and Enterprise at ₹1,999/month. Each plan is a fully hosted ERP site with daily backups, HTTPS and your own domain. See pricing for current inclusions.
Implementation
A single property usually goes live in 1–2 weeks: room types, rate plans, outlets and menus are configured, current reservations and guest balances are imported, and front office, housekeeping, F&B and accounts are trained in separate sessions.
Frequently asked questions
What is the best hotel management software for small hotels in India?
Small hotels need a PMS that handles reservations, folios, housekeeping and GST invoicing without a big upfront cost — ideally with accounts included so there is no nightly re-entry into Tally. WebSoftOS covers that in the cloud from ₹999/month; very large chains often run enterprise PMS products such as Opera alongside a separate ERP.
Does it include a channel manager?
Yes. Channel settings, room mapping, channel bookings and sync are built in, with rate-parity alerts.
Is accounting included?
Yes. Folios, POS and purchases post into the same ERP ledger, so you do not need a separate accounting package.
How do I calculate occupancy, ADR and RevPAR?
Occupancy = rooms sold ÷ rooms available; ADR = room revenue ÷ rooms sold; RevPAR = room revenue ÷ rooms available. Use the free hotel occupancy calculator.
Related resources
Hotel Occupancy, ADR & RevPAR Calculator
Free hotel KPI calculator: occupancy rate, ADR (average daily rate) and RevPAR from rooms, rooms sold and room revenue.
Use calculator → Free toolSalary Calculator
Free in-hand salary calculator for India: convert annual CTC to monthly take-home after PF, ESI, professional tax and income tax (new regime FY 2025-26).
Use calculator → Free toolGST Calculator
Free GST calculator: add GST to a price or extract GST from an inclusive amount at 5%, 18% or 40%, with CGST/SGST or IGST split.
Use calculator → TemplateHotel Staff Roster
Free weekly hotel staff roster template with morning, evening and night shifts by department, weekly offs and shift counts.
Download → TemplateEmployee Joining Checklist
Free employee onboarding checklist for Indian companies: documents, PAN, Aadhaar, UAN, ESI, bank details, offer letter, policies, assets and payroll setup.
Download → CompareA cloud ERP alternative to Tally
Looking for a Tally alternative? Compare TallyPrime with WebSoftOS cloud ERP: accounting, GST, inventory, industry modules, remote access, and when Tally is still the better choice.
Read comparison → CompareCloud ERP vs traditional (on-premise) ERP
Cloud ERP vs on-premise ERP for Indian businesses: upfront cost, running cost, security, backups, customisation, internet dependency and data ownership.
Read comparison →