WebSoftOS
Hotel & Hospitality ERP · Illustrative scenario
How a 48-room resort joins front desk, restaurant and accounts
Himgiri Valley Resort (fictional) · Manali, Himachal Pradesh. A 48-room resort with a restaurant, banquet lawn and seasonal peaks driven by OTA bookings.
Illustrative scenario. The company in this story is fictional. It shows how a business of this profile would typically set up and use WebSoftOS. It is not a customer testimonial and it does not report measured results.
The starting point
- Room bookings came through OTAs and phone, tracked in a register and a spreadsheet, leading to occasional double bookings.
- Restaurant and room charges were added to the guest bill manually at checkout.
- GST invoices and night-audit totals were reconciled by hand each morning.
How WebSoftOS would be set up
- Room types, rate plans and seasonal pricing; reservations with a channel manager for OTA availability.
- Guest folio collecting room, restaurant POS and banquet charges.
- Housekeeping status board and night audit; GST invoicing from the folio.
- Payroll and accounts on the same system for the resort staff.
Before and after
| Step | Before | With WebSoftOS |
|---|---|---|
| Reservation | Register + spreadsheet | Single availability calendar across channels |
| Restaurant charge | KOT slip carried to the desk | Posted to the guest folio from the POS |
| Checkout | Bill assembled manually | Folio settled and GST invoice generated |
| Night audit | Reconciled by hand | Run in the system before day close |
What the team can do afterwards
- One availability view reduces double-booking risk.
- Checkout bills include all charges without manual re-entry.
- Daily revenue and GST totals come from the same source.
Rollout
Typical rollout: 3 weeks, timed before the next peak season, with staff training on front desk and POS.