WebSoftOS
Hospital ERP · Illustrative scenario
How a 60-bed hospital connects OPD, IPD, pharmacy, lab and TPA billing
Sanjeevani Multispeciality Hospital (fictional) · Nashik, Maharashtra. A 60-bed hospital with OPD, IPD, in-house pharmacy and lab, and a mix of cash and TPA patients.
Illustrative scenario. The company in this story is fictional. It shows how a business of this profile would typically set up and use WebSoftOS. It is not a customer testimonial and it does not report measured results.
The starting point
- OPD, IPD and pharmacy ran on separate tools, so a patient’s final bill was assembled by hand at discharge.
- TPA claim documents were collected late, delaying insurer payments.
- Pharmacy stock and expiry tracking was separate from the hospital accounts.
How WebSoftOS would be set up
- Patient registration, OPD consultations and IPD admissions with bed management.
- Orders flowing to lab and pharmacy with charges posted to the patient account.
- TPA/insurance claim tracking per admission.
- Pharmacy inventory with batch and expiry on the same accounts.
Before and after
| Step | Before | With WebSoftOS |
|---|---|---|
| Registration | Paper file + register | Single patient record across OPD and IPD |
| Lab and pharmacy | Separate bills | Charges post to the patient account |
| Discharge bill | Assembled manually | Final bill compiled from posted charges |
| TPA claim | Documents gathered after discharge | Claim tracked from admission |
What the team can do afterwards
- Discharge billing draws from charges already posted during the stay.
- Claim status is tracked per admission instead of in a notebook.
- Pharmacy batches and expiries sit alongside patient billing.
Rollout
Typical rollout: 4–6 weeks, phased: OPD and billing first, then IPD, pharmacy and lab.